LizaZ
12-29-2007, 10:50 AM
I buy a lot things at Walgreen. Most comes from the sale flier, in store coupons and I do a few of their rebates. I get some really good deals there -- when the store actually gives them to me.
The problem is that many of the sales and discounts don't seem to make their way into the cash register/computer. We've also had problems with unadvertised in-store specials that are marked with special signs on the shelf. Before I discovered this problem. I'm sure I over paid many times. Now I watch very carefully. I even stand at the counter and look at the itemized receipt very carefully before I pay -- really ticks off the clerks. I've had clerks argue with me, but when I get the manager involved they always find that there was a mistake and give me the sale price. We've complained to the manager many times only to be told there is nothing the local stores can do about it the prices are all programmed by corportate. This is not just problem at one store -- we've noticed the same thing at several stores around the city.
I am getting ready to contact corporate about this problem and am wondering how big it is. Anyone else notice this problem at Walgreen?
The problem is that many of the sales and discounts don't seem to make their way into the cash register/computer. We've also had problems with unadvertised in-store specials that are marked with special signs on the shelf. Before I discovered this problem. I'm sure I over paid many times. Now I watch very carefully. I even stand at the counter and look at the itemized receipt very carefully before I pay -- really ticks off the clerks. I've had clerks argue with me, but when I get the manager involved they always find that there was a mistake and give me the sale price. We've complained to the manager many times only to be told there is nothing the local stores can do about it the prices are all programmed by corportate. This is not just problem at one store -- we've noticed the same thing at several stores around the city.
I am getting ready to contact corporate about this problem and am wondering how big it is. Anyone else notice this problem at Walgreen?