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  1. #1
    Registered User Contrary Housewife's Avatar
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    Default Iams free bag of food rebate -- rant

    Argh! They sent it back to me. (At least it didn't just vanish into a black hole). The letter says I don't have the correct UPC, that only the ones listed in the offer can be used.

    The offer says ANY 3.5 or 4lb bag of dry food. I sent in a UPC from a 3.5 lb bag of dry cat food.

    I am so frustrated. There is no contact info for this other than their mailing address and I have no idea what I did wrong. As far as I can tell I have exactly what they asked for.
    Use it up, Wear it out,
    Make it do, Or do without. ~unknown

    You can't always get what you want
    But if you try sometimes you just might find
    You get what you need ~Rolling Stones

    A clean house is a sign of a wasted life. ~unknown

  2. #2
    Registered User jettsmom's Avatar
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    That has happened to me before. Just send it back in with a letter telling them that you complied with the request and that it is now their turn to comply to your request: sending the rebate.

    Most places lose my UPCs

    Once was a cell phone rebate. They said I didn't submit the UPC. Well it was gone from the box. Luckily I had kept a copy. I called and told them a thing or two and resubmitted it.

  3. #3
    Registered User Contrary Housewife's Avatar
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    I resubmitted it today with a brief letter pointing out that the form said "ANY Iams 3.5 - 4lb dry cat food" and my UPC was from Iams 3.5 lb dry cat food. And added that they should ask a supervisor for help if they were unsure. I suspect whoever they hired to process these wasn't the greenest pea in the pod.
    Use it up, Wear it out,
    Make it do, Or do without. ~unknown

    You can't always get what you want
    But if you try sometimes you just might find
    You get what you need ~Rolling Stones

    A clean house is a sign of a wasted life. ~unknown

  4. #4
    Registered User Nana2two's Avatar
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    I have one for 4lb and over dog food.
    If you want to live a happy life, tie it to a goal. Not to
    people or things.
    - Albert Einstein
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    Life is not always fair. Sometimes you get a splinter even sliding down a rainbow.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    Don't wait for a crisis to look at your finances differently. Look at them differently now and avoid the crisis.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~

  5. #5
    Registered User Contrary Housewife's Avatar
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    Well, my letter must have worked. I got my coupon for a free bag in today's mail. It is good until September. I'll use it next week, the kitties will soon finish the one that is open now.
    Use it up, Wear it out,
    Make it do, Or do without. ~unknown

    You can't always get what you want
    But if you try sometimes you just might find
    You get what you need ~Rolling Stones

    A clean house is a sign of a wasted life. ~unknown

  6. #6
    Registered User strezzed's Avatar
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    Sometimes I find that you really have to fight for what you want. Or to even get anything these days. Glad you got the coupon!

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