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  1. #1
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    Default How nice were they?

    I had to order my groceries online yesterday. I hate doing this since it cost me $10 for them to pick my order and load into my car. Anyway, I had to because i don't have 1 minute over the next 6 days to get to the store and I was in dire need of milk, lunch items etc... So, I place my order and keep it very small. Even with the $10 order fee, I only went over my weekly budget by $2. Anyway, the way it works is you go, park in the designated spot, they come out and take your payment, you pop the trunk, they put your bags in and you're done (was nice yesterday considering it was pouring also). I always check my receipt while waiting and it was correct, right prices, right amount, right items. So I get home and unpack and find a $6 pound of deli american cheese (I always buy 1 16 slice pack of cheese for $1.50 each week) I didn't order, one 1/4 pound deli turkey for $3.49 (also didn't order) and I had order 5 packs of frozen steam in bag veggies for $5. They gave me 10 and didn't charge me for the other 5. I got $14.49 in groceries I didn't order OR get charged for. So I call them. I live 25 mins. from the store. They tell me since it's their mistake, keep them. It would cost me more in gas to return them. So all in all I made out big time on the order.

  2. #2
    Registered User luv-my-lexi's Avatar
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    Wow...that is a very nice gesture....first that you called them to let them know and second that since it was their mistake to just keep it. I'm sure the store wouldn't expect anyone to return stuff that was their mistake so consider it a "stockpile". They will definately keep your business with that kind of service.

  3. #3
    Super Moderator Michelle's Avatar
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    Sweet--very nice of both of you!

  4. #4
    Registered User cissylu's Avatar
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    that is great! very sweet of you to call. and vey nice they said keep it. enjoy!

  5. #5
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    Quote Originally Posted by cissylu View Post
    that is great! very sweet of you to call. and vey nice they said keep it. enjoy!
    I agree just regard it as an unexpected blessing and terrific eating.
    Baby Step #1 Done!
    Baby Step #2 Beginnning debt balance 01/01/08 $78K /Paid in full on 08/06/10
    I'm debt freeeee............ GOD IS SO GOOD!!!
    Baby Step#3 Goal: One year emergency fund began saving Jan 2011 accumulated Aug 2011 YIPPEE!!! God is sooo good to me!!!
    Baby Step #4 Yep currently doing this.
    Baby Step #5 No kids so no need.
    Baby Step #6 Renter.. Working on putting 100% down on a house!!! Currently have 25% saved.
    Baby Step #7 Someday.......

  6. #6
    Registered User Mom23boys's Avatar
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    I am glad to hear that you called to let them know about their mistake. That was a wonderful gesture on your part and a wonderful gesture on their part because they accepted their mistake and let you keep the extra items.
    ~*Michelle*~

    ~Wife to Rick since Dec. 19, 1986~
    ~Mother to Richard, 23, Chris, 21, and Dakota, 17~
    ~Mother-in-law to Amber, wife of Richard~
    ~Elementary Teacher~

  7. #7
    Registered User MysticEagle's Avatar
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    I agree that is great that you called but even better you got to keep. Even had you needed to return them I'm sure the store would have probably just trashed them.

  8. #8
    Registered User mom2matty's Avatar
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    You did a good thing and they did a good thing in return!!

  9. #9
    Registered User shoiji's Avatar
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    I used to order groceries on line also. This would happen to me also. Sometimes I got more meat than what I paid for. Was always a nice suprise. Glad to hear things worked out so well!!

  10. #10
    Registered User itsahumanzoo's Avatar
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    What a nice surprise for you! I think generally, stores can't resell items after they've left the store, so it's nice that instead of wasting, they let you keep them.

  11. #11
    Moderator Ceashels's Avatar
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    It was a very nice gesture by you to call and let them know. And yes, they would have had to trash any perishable item since they can't take the liability of its freshness anymore. Congratulations on that little blessing.

  12. #12
    Registered User LexTysMommy's Avatar
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    Happy you called, happier they said keep em! YAY!

  13. #13
    Registered User C@rol's Avatar
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    That really was nice. I hope no one got into trouble for making that mistake. But you were great to call them. Kuddos to you!
    " May we never let the things we can’t have or don’t have or shouldn’t have spoil our enjoyment of the things we do have and can have. As we value our happiness, let us not forget it. One of the greatest lessons in life is learning to be happy without the things we cannot or should not have."
    -Richard L. Evans

    ~Check out C@rols Blog on FV

  14. #14
    Registered User momof2joys's Avatar
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    That is great, there is nothing wrong with getting free food. Plus, it was there mistake, so you should get to keep them. That should really help with the $2, you went over on your budget!!!!

  15. #15
    Registered User tigo's Avatar
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    Karma points for you for calling and it is awesome they let you keep the items.
    Nana to Logan, Ryver, Robbie, Grant and Dennis
    Baby Step 1: Done
    Baby Step 2: $8350 to go

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