Results 1 to 4 of 4
  1. #1
    Registered User StaceyS's Avatar
    Join Date
    May 2007
    Location
    Northern Nevada
    Age
    39
    Posts
    871
    Post Thanks / WTG / Hug
    Blog Entries
    22
    Rep Power
    7

    Question Computer question

    Hi Guys!
    For my work I send out a lot of pdf files. Recently (last month or so) some people have been saying that the attachment is not coming through. We've done some testing and in our office, if I try to email my co-worker a pdf, she doesn't get it. If I email it to a yahoo or hotmail account it comes through. Has anyone else had this problem?
    Any ideas where I may look for a solution?
    Last edited by StaceyS; 10-21-2008 at 04:38 PM.
    Stacey

    Credit Card Debt $8,635/$15,550

  2. #2
    Registered User spyzvixxen's Avatar
    Join Date
    Sep 2006
    Location
    Central NJ
    Age
    34
    Posts
    474
    Post Thanks / WTG / Hug
    Rep Power
    7

    Default

    Are the recipients outside of your office? I'm thinking maybe their server may be set to block e-mails with large attachments. I'm no expert, just taking a guess.
    Jill, SAHM to Ivy Marie 11/24/08
    DH Vic
    Mom to Benjita

    Coupon addict. Stock only what you use and use what you buy.

  3. #3
    Registered User ktsmama's Avatar
    Join Date
    Jun 2006
    Location
    South Carolina
    Age
    38
    Posts
    1,425
    Post Thanks / WTG / Hug
    Rep Power
    9

    Default

    Do you need to run an update on your Adobe? Just a guess. Also, try "googling" the problem. I have found help this way before.

    Good Luck!
    Robbin

    Mom to Katey

  4. #4
    Registered User StaceyS's Avatar
    Join Date
    May 2007
    Location
    Northern Nevada
    Age
    39
    Posts
    871
    Post Thanks / WTG / Hug
    Blog Entries
    22
    Rep Power
    7

    Default

    Quote Originally Posted by spyzvixxen View Post
    Are the recipients outside of your office? I'm thinking maybe their server may be set to block e-mails with large attachments. I'm no expert, just taking a guess.
    Yes, people inside and outside our office. We switched to pdf to reduce the file size. What's weird is that we can email them to certain email sites like Yahoo.
    We've never had this problem until lately. I was wondering if it may have to do with our/their anti-virus?
    We used to get a message from outlook saying that it removed potentially harmful attachments, but it doesn't even say that anymore...
    Stacey

    Credit Card Debt $8,635/$15,550

Similar Threads

  1. can anyone help me with this computer question...?
    By sabrelvssammy in forum Question and Answer
    Replies: 8
    Last Post: 01-11-2010, 08:54 AM
  2. Computer question
    By pqb57 in forum General Chat
    Replies: 7
    Last Post: 04-27-2007, 05:00 AM
  3. Computer question!
    By Daisygirl in forum Computers
    Replies: 11
    Last Post: 09-02-2006, 06:52 PM
  4. Computer question!
    By Daisygirl in forum General Chat
    Replies: 9
    Last Post: 09-02-2006, 10:57 AM
  5. I have a question for you computer geeks out there
    By milach in forum General Chat
    Replies: 6
    Last Post: 09-18-2002, 06:41 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •