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Thread: convergys?

  1. 03-07-2011, 11:54 AM #1
    chevy_chick95
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    Default convergys?

    any have any experience with convergys? I applied for the local work at home position. I tested through and just had my first phone interview. I have a second today at 12:30... if all goes well I start training on Thursday.

    However, has anyone had any experience with them? working on site, or at home? any feedback is greatly appreciated
    Brandi
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  2. 03-07-2011, 07:21 PM #2
    chevy_chick95
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    well, I know no one has replied but I got the job! I am very excited. It pays pretty well and since I have been out of work for 2 years... I am very excited!

    If anyone has any advice on this company still please let me know!
    Brandi
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  3. 03-07-2011, 07:31 PM #3
    Emjo
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    I worked for Convergys for a couple of years as a CSR trainer - we ran an inbound call center for AT&T. I would say it's a good company, my only complaint is that they don't give references. No complaints about the job though.

    Congratulations!
    Tara - SAHM to two beautiful little boys!
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  4. 03-07-2011, 07:32 PM #4
    porembam
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    Good luck - I've never heard of these before, let us know how the job goes
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  5. 03-07-2011, 08:05 PM #5
    Daisygirl
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    I worked for Convergys. They are a very reputable company. They were just beginning the "work-from-home" project when I got a different job. It's a very large multinationaly company so you don't have to worry about the whole thing being a scam. I know that is a worry with work-from-home scenarios.

    I did not enjoy the micro-management aspects of the job, however. All calls are recorded and a percentage of them are scored. I kept getting points marked off for not being "empathetic" enough. When someone would call and be upset that their cell phone was turned off because they didn't pay the bill, I simply asked if they'd like to make a payment - we were supposed to apologize for the inconvenience, etc., and I kept forgetting. If you are more patient than I am (not difficult!!!) you should do just fine.

    Congratulations!!!
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  6. 03-07-2011, 10:29 PM #6
    Missy
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    i applied awhile ago, but my computer didn't pass the prerequisites.
    ~~ Missy ~~

    Planting and raising an urban homestead in the middle of Downtown big city right at the foot of the Rocky Mountains!

    Zone 5 Colorado Springs, CO USA
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  7. 03-07-2011, 10:35 PM #7
    NikoSan999
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    How do you apply? What does it involve?
    Bank of America is THE godfather of Hell with Wells Fargo running neck and neck. When the world ends the only things that will be left are cockroaches, Walmart, Wells Fargo and Bank of America. Not necessarily in that order. The order remains to be seen.

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  8. 03-08-2011, 11:43 AM #8
    chevy_chick95
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    Niko- There was actually an ad on our local channel. check convergys/careers and see if there is WAHP in your area. you have to live 35 miles from a site. i found this helpful site. everything is true
    Brandi
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  9. 03-08-2011, 03:29 PM #9
    Sassyclass
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    I've never heard of them but just wanted to tell you

    Cat
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