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My staff thought they would be cute and one by one came into the office claiming illness, personal emergency etc. so they could go home. By the 4th one, we found them all in a room giggling. That's ok, my superviser and I got them back. We typed out a letter on state stationary saying that a really bad client we currently have on a temp basis will be permanent, then setting forth guidelines to handle her that would make a huge amount of work for them. We called a staff mtg, handed out the letter had a 10 minute discussion about it, got them all worked up then pointed out that the letter was signed by: Don T. Believeit. HA!
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