Amazon- heads up

**Darlene** · 11-17-2008, 03:03 PM

New policy at Amazon. Boo hiss

I tried to get a price adjustment on a recent purchase and received this in an email...

Thank you for writing to us at Amazon.com about the recent price change.

I have researched the item "Zojirushi NS-LAC05 Micom 3-Cup Rice Cooker and Warmer, Stainless Steel" on our website and see that there is a price drop but I'm sorry to inform that I'm unable to honor the price drop as that policy was discontinued on September 01, 2008. I'm sorry for any disappointment caused.

I understand you bought this item from us just recently at a different price. Unfortunately, we cannot extend a refund to you for the difference between the original price and the lower price you saw posted on our website.

While we don't always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.

I understand you may have taken advantage of a 30-day price guarantee policy in the past. I hope you'll be able to take advantage of the many discounts we offer on your next visit to our store.

**nuisance26** · 11-17-2008, 06:21 PM

~Oh shucks. I've never had to use that guarantee but thought it was a cool idea. In fact I just bought $140 worth of dishes from Amazon and have been keeping an eye on the price just in case. Now I guess I needn't bother.~

**Jskell911** · 11-17-2008, 07:19 PM

That stinks! I took advantage of that a lot last year. Thanks for the head's up

**DonnainME** · 11-21-2008, 07:30 PM

That sucks. I like having price adjustment options. Makes you feel safer buying something and thinking you can get an adjustment if it goes down later.