I took my daughter to get her hair cut there once. The school sent home a note that school pictures were in 2 days, so I was desperate for a walk-in place. They butchered her hair. Took a year to grow out. I take her to Great Clips now and have been really happy with them. But, it's really all the stylist. The one that was at Walmart and butchered her hair may start working at Great Clips tomorrow. So, you never know. It's hit or miss with those walk-in places.