Question re: Bath & Body Works exchange
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  1. #1
    Master Dollar Stretcher aka AmyBob AmyMCGS's Avatar
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    Question Question re: Bath & Body Works exchange

    Will Bath & Body Works exchange items received as a gift?

    I received some lovely body lotion as a gift... but with my sensitive skin, I can't use the B&BW lotion. Would they let me trade it, with no receipt, for some body spray or another item?

    I've never done returns or exchanges there, but I figured someone here would know.

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    Registered User Neeley's Avatar
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    I copied this from the B&BW website. Hope it helps!!!

    Return Policy
    We always want to ensure our customer's satisfaction, so every item we make is 100% guaranteed. Therefore, if for any reason you are not completely happy with something from Bath & Body Works, we want you to return it to one of our stores for a refund, exchange or merchandise credit. To receive a cash or credit refund, we do ask for your receipt. If you no longer have the receipt, we will be glad to exchange the item or give you a merchandise credit for the current price of the product.

  3. #3
    Master Dollar Stretcher aka AmyBob AmyMCGS's Avatar
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    Doh! I should have thought to go check their site. Thanks!!!

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