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Thread: Oh my word....

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    Moderator baxjul's Avatar
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    Default Oh my word....

    Just called the propane company. Our bill for last month was $622.00! My word! In Florida. I called and talked to the lady, she lowered it by $250.00, but we have to check out our furnace. Even she said, that is higher than normal. I almost fell over when I opened the bill.
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    OUCH! I'd be checking the furnace fast!
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    Check the furnance!!!! We live in Minnesota with a propane stove and furnace and only spend 800.00 so far since September!!! There is definitely something wrong.
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    I would also be checking out the company. How can she just lower it by $250.00 if it's suppose to be $622.00. Sounds kinda fishy to me on the their part. Are they trying to pull the wool over your eye by hoping no one calls them. I worked for a propane company for a couple years and dh for 20. This doesn't seem right. When we sent a bill, that's what the truck that delivered the gas tickets read. There was no way I could ever lower the bill. The tickets read a certain amount and that's what they were billed.

    If the bill was high, it was up to the homeowners to see why. Was their a leak somewhere (which usually was the answer).
    Last edited by homesteadmamma; 02-23-2009 at 02:25 PM.

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    Quote Originally Posted by homesteadmamma View Post
    I would also be checking out the company. How can she just lower it by $250.00 if it's suppose to be $622.00. Sounds kinda fishy to me on the their part. Are they trying to pull the wool over your eye by hoping no one calls them. I worked for a propane company for a couple years and dh for 20. This doesn't seem right. When we sent a bill, that's what the truck that delivered the gas tickets read. There was no way I could ever lower the bill. The tickets read a certain amount and that's what they were billed.

    If the bill was high, it was up to the homeowners to see why. Was their a leak somewhere (which usually was the answer).

    She gave us a discount that they have if you heat your house with propane.
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    Quote Originally Posted by baxjul View Post
    She gave us a discount that they have if you heat your house with propane.

    Why was it not given when they sent the bill out? I guess what I'm asking, if the discount is there why not give it out at bill time. Does everyone have to phone in and then they give it?
    Last edited by homesteadmamma; 02-23-2009 at 02:33 PM.

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    It is also on a meter, and piped in. We have to check to see if the furnace is somehow set up for natural gas, which would make it high. If not, call her back, and she will send a technician to check out what is going on. There is no leak, because I would smell it, and there is no smell out there. I was at the meter, when I was on the phone with her.
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    Quote Originally Posted by homesteadmamma View Post
    Why was it not given when they sent the bill out? I guess what I'm asking, if the discount is there why not give it out at bill time.
    Well, because I never called before until now. It never dawned on me that it shouldn't be this much. It was warm until January, and that is when the higher bills started. I know, I should have called earlier. I've never had to deal with propane before. I miss my woodstove...
    6 yr. Breast Cancer Survivor!

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    Quote Originally Posted by baxjul View Post
    It is also on a meter, and piped in. We have to check to see if the furnace is somehow set up for natural gas, which would make it high. If not, call her back, and she will send a technician to check out what is going on. There is no leak, because I would smell it, and there is no smell out there. I was at the meter, when I was on the phone with her.

    If that's the case, dh said that it definitely will use more gas if the furnace is set up for natural gas.

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    What happens if it is? Do we need to buy a new furnace? Oh brother. We bought the house in July, and the old owners have since died. The furnace is 5 years old.
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    Quote Originally Posted by baxjul View Post
    What happens if it is? Do we need to buy a new furnace? Oh brother. We bought the house in July, and the old owners have since died. The furnace is 5 years old.
    No, it's something a qualified serviceman can fix. It's not something you can do yourself.
    Last edited by homesteadmamma; 02-23-2009 at 02:48 PM.

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    Wow! Hope you get it figured out! I'm in WI and even for us I'd be in shock.

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    Holy Cow - thank goodness they took $250 off!

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    Not only check your furnace, but if you have an exterior tank you should have the company that fills it/leases it to you come and check it for leaks.

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    Just wondering, how big is your tank?
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