Now that is service
Results 1 to 14 of 14
  1. #1
    Registered User imagine's Avatar
    Join Date
    Mar 2008
    Posts
    5,605
    Post Thanks / WTG / Hug
    Rep Power
    48

    Smile Now that is service

    My daughter broke here glasses in half yesterday. She can't see very well with out them I was wondering what we were going to do. It takes a week to get new glass in.

    So I stopped by the Eye doctor ( were we buy the glasses) to she if they could be fixed temporary until new ones arrived.

    They put her lenses in a different pair of glasses and loaned them to us.

    Now that is service!

    I knew there was a reason we bought our glasses there besides the free and easy adjustment and the free candy on the counter.

    Love our Eye Doc.
    Last edited by imagine; 01-06-2009 at 11:57 AM. Reason: for s spelling error candy not can

  2. #2
    Registered User Greebo's Avatar
    Join Date
    May 2008
    Location
    Baltimore, Maryland
    Age
    51
    Posts
    8,566
    Post Thanks / WTG / Hug
    Rep Power
    82

    Default

    Good on them!

  3. #3
    Master Dollar Stretcher
    Join Date
    Jul 2007
    Posts
    1,472
    Post Thanks / WTG / Hug
    Rep Power
    0

    Default

    That's wonderful service!

  4. Remove Advertisements
    FrugalVillage.com
    Advertisements
     

  5. #4
    Registered User dcompton's Avatar
    Join Date
    Feb 2006
    Location
    Louisiana
    Posts
    7,259
    Post Thanks / WTG / Hug
    Blog Entries
    12
    Rep Power
    41

    Default

    That's wonderful. I know what it's like without glasses!

  6. #5
    Registered User IntlMom's Avatar
    Join Date
    Jan 2007
    Location
    I.O.W.A.!!!!!
    Age
    49
    Posts
    3,714
    Post Thanks / WTG / Hug
    Blog Entries
    3
    Rep Power
    31

    Default

    wow!!! my oldest is always ruining his glasses......I;d like service like that too!!

  7. #6
    Registered User MomToTwoBoys's Avatar
    Join Date
    May 2008
    Location
    Edmonton, AB Canada
    Age
    42
    Posts
    3,972
    Post Thanks / WTG / Hug
    Blog Entries
    23
    Rep Power
    29

    Default

    Oh now that's great! The place we get the kids glasses from does things like that. It could be replacing a screw that was lost or an entire arm until we can get new ones. All of their glasses are under warranty.

  8. #7
    Registered User Gibs's Avatar
    Join Date
    Aug 2008
    Location
    Canada
    Age
    38
    Posts
    687
    Post Thanks / WTG / Hug
    Blog Entries
    104
    Rep Power
    15

    Default

    Great service.

  9. #8
    Super Moderator Michelle's Avatar
    Join Date
    Apr 2001
    Location
    Mass.
    Posts
    21,255
    Post Thanks / WTG / Hug
    Blog Entries
    69
    Rep Power
    55

    Default

    Awesome! You just don't hear about service like that very often any more.

  10. #9
    Spendthrift Guru aka KarlaBob Karla's Avatar
    Join Date
    Jan 2002
    Location
    Idaho
    Posts
    1,479
    Post Thanks / WTG / Hug
    Rep Power
    20

    Default

    Thats good service...worth staying with them for a long time.

  11. #10
    Registered User Dutchie's Avatar
    Join Date
    Sep 2006
    Location
    Rotterdam, the Netherlands
    Age
    61
    Posts
    995
    Post Thanks / WTG / Hug
    Rep Power
    18

    Default

    What great service!

    I know where you'll be going for any other glasses that are needed.

    I too always tell it around when I get great service.

  12. #11
    Registered User cmdarlin's Avatar
    Join Date
    Feb 2008
    Location
    Chaffee, Missouri
    Posts
    459
    Post Thanks / WTG / Hug
    Blog Entries
    13
    Rep Power
    15

    Default

    Its wonderful that they go that extra step for their customers!

    Debbie

  13. #12

    Join Date
    Sep 2008
    Posts
    841
    Post Thanks / WTG / Hug
    Rep Power
    0

    Default

    You sure don't see service like that much anymore. It seems that most places have forgotten what customer service is all about! I think its great that they went the extra mile to help you, and for such an important reason too.

  14. #13
    Registered User imagine's Avatar
    Join Date
    Mar 2008
    Posts
    5,605
    Post Thanks / WTG / Hug
    Rep Power
    48

    Default

    Quote Originally Posted by Dutchie View Post
    What great service!

    I know where you'll be going for any other glasses that are needed.

    I too always tell it around when I get great service.
    We already ordered them!

    A really cool pair too.

    Daughter had to try all the glasses on to I think. Finally down to two, both with flowers on the side. Ones just like her old pair and the purplish ones.

    She picked the purple/rose colored metal ones. They were cheaper too. They also had the most growing room. That's my girl.

  15. #14
    Registered User imagine's Avatar
    Join Date
    Mar 2008
    Posts
    5,605
    Post Thanks / WTG / Hug
    Rep Power
    48

    Default

    Quote Originally Posted by MomToTwoBoys View Post
    Oh now that's great! The place we get the kids glasses from does things like that. It could be replacing a screw that was lost or an entire arm until we can get new ones. All of their glasses are under warranty.
    Here glasses were no longer under warranty. She is in second grade now and got them when she was in kindergarten.

    They replaced the screws on them a few times (as has the secretary at the school - she keeps a supply for the children just for this reason) They also replaced the ear piece when our dog had gotten a hold of them and chewed them. They adjusted those glasses a zillion, well a lot of times. And now the loaner pair.

    I'm impressed.

Similar Threads

  1. 12.00 service fee
    By Dancing Lotus in forum General Chat
    Replies: 6
    Last Post: 03-10-2011, 02:28 PM
  2. The service
    By pop goes the weasel in forum General Chat
    Replies: 11
    Last Post: 11-12-2009, 06:52 PM
  3. How much do you pay for trash service
    By Palooka in forum Frugal Living
    Replies: 44
    Last Post: 10-19-2009, 04:57 PM
  4. Now thats bad service!!
    By Russ in forum General Chat
    Replies: 6
    Last Post: 07-11-2008, 09:59 AM
  5. In the Service of Others
    By BlackstoneMama in forum Support
    Replies: 4
    Last Post: 01-24-2007, 11:17 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •