Please continue to hold...
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  1. #1
    Registered User Missy's Avatar
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    Default Please continue to hold...

    I got a wierd letter from my mortgage company today. (Side note, if you are with OCWEN, or are thinking of financing with OCWEN, please know that my experience has been the WORST. I wouldn't reccommend them to my worst enemy...or maybe I would. They're that awful)

    Anyway, i was on hold, waiting, and the recording came onwith "Please be aware that hold times can exceed...

    (wait for it....


    .
    .
    .
    .
    .
    .
    .
    .
    .
    . )
    ...Seventy three minutes."
    Last edited by Missy; 08-31-2009 at 04:29 PM. Reason: I am more upset at them...this requires some smilies.

  2. #2
    Registered User geckoace's Avatar
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    73 minutes! YARGH!

  3. #3
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    Don't you just LOOOVVVEEEE the non human contact you get when you need to acutally speak to a human being? It always drives me up a wall. You have to go though all these messages and give out personal information only to finally speak to someone and give them the same info.

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  5. #4
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    That is just pathetic!!!

  6. #5
    Registered User Rhiamon's Avatar
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    that is just terrible.

  7. #6
    Registered User cissylu's Avatar
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    well that was awful sorry you had to go thru that.

  8. #7
    Registered User frugalfriend's Avatar
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    That's ridiculous!!! Sorry you're dealing with that!

  9. #8
    Master Dollar Stretcher madhen's Avatar
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    Wow, I thought it was rough when I spent almost 50 minutes on hold, listening to the muzak version of Beatles tunes, while waiting for our work computer help desk to pick up!! Now I feel like I got a bargain!!

  10. #9
    Registered User bumplett's Avatar
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    BUT did you ever make it through??????

  11. #10
    Registered User Missy's Avatar
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    nope, after thirty seven minutes my battery died.

  12. #11
    Registered User Missy's Avatar
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    which is funny if you like numbers i guess...73 and 37. But I don't. I will have to call them tomorrow again.

    Did I mention I hate my mortgage company?

  13. #12
    Registered User bumplett's Avatar
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    bummer.


  14. #13
    Registered User phoeny_moonstar's Avatar
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    Wow, see I just more and more upset the longer I have to wait on friggen hold for a human to talk to me. I know when I worked at *Big Telephone Co.* that people were super mad when they had to wait 20+ minutes.

  15. #14
    Registered User frugalfranny's Avatar
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    BUMMER.........that sucks.

    I will sometimes call about 10 till 5.......they often have to clear the board before they can close it up........or........continue to hit 0......

    Our 'main' utility just got voice recognition.........and it doesn't 'recognize' ANYONE!! so you get "I'm sorry I didn't understand that"

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