I have had an HE for over two years. Having a water softener, it was really hard to get the right amount of HE detergent without having too much. Even though it's a low-sudsing detergent, you can still get too much and if you throw clean towels in and nothing else and run it through a cycle, you can see the excess soap coming out of them. I only need about a tablespoon of HE detergent. Lately, I've been using a sample of Charlie's Soap a friend sent me and I will probably be buying some. Half of a scoop works great!
Too much soap can be bad for the machine and clog parts is what a repair man told me.
Too much soap can be bad for the machine and clog parts is what a repair man told me.
