You can also go through http://www.annualcreditreport.com and send your request online, by mail or by phone. Their phone # is 1-877-322-8228. I did this (by phone) and got a response in a timely manner.
Another suggestion is as follows:
Contact your creditors as soon as possible to notify them about the identity theft. You can do so by obtaining a copy of the FTC’s standard Identity Theft Affidavit to complete and provide to your creditors. Obtain a copy of the FTC affidavit from this web site: www.consumer.gov/idtheft or by calling the FTC Hotline toll-free at 1-877-IDTHEFT (438-4338).
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