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Diva is 10, ten year olds should not have to be dealing with the same stress as girls 5 years her senior. Alas, teen angst is running full steam younger and younger now.
I decided that we needed a special night, just the 2 of us... away from OldMan and not having to split my attention between her and caretaking for the Ex.
I will post pics later, but I wanted to share the email I sent to the hotel (where I still AM)
****
I am writing to tell you what a WONDERFUL asset you have to your company; the Burlington, MA Manager now known to me as Meaghan Nestor.
Sitting here drinking my morning coffee, still in the stunning suite, watching my daughter eat her breakfast feeling as if nothing could ever top this one night stay.
On 11 February 2011 around 2p.m. I called the front desk of the hotel to confirm my reservation. After confirming, I explained to the bubbling voice on the other end identified to me as Meaghan (manager) that I was taking my daughter to the hotel for an 'Eloise at the Plaza' memory and if the check-in person could 'ham-it-up a bit' at check-in, my daughter would feel so special.
What came next I did not expect.
Jared greeted us at the front desk full of energy and a welcoming smile. He told us that the room I had booked was not available. I tried to disguise my disappointment thinking that we were booked in to a smaller room. He went on to explain the many ammenities and gave us a list of DVD's available. I just smiled as I took our key and headed towards the room.
Excitement built in the eyes of my 10 year old daughter as we approached the door of the room assigned to us. I handed her the key and told her that whatever it is, we will still make the best of it.
She opened the door and dropped her bag, running in squeeling. We were upgraded to a room with a living room. "Momma, this is even BETTER than the Plaza... thank you, thank you" I admit, I had tears rolling down my face seeing the absolute and pure joy in the eyes of my daughter.
That was not the last surprise of the stay.
Shortly after we got to the room the phone rang and it was Megan appologizing for missing us at check-in and inquired if we would be in the room in about 15 minutes.
A knock on the door revealed a smiling young woman holding a basket of pure delights for my daughter. "I heard there was a VIP staying in this room".
Stunned is the best way to describe how we both felt. I never expected her to go so far above and beyond a mere 'big to do' over her at check-in. I was hoping for a "So glad you are with us Miss, enjoy your stay". A basket designed especially for her, handed to her by the 'most senior person in the building'.
I will be recommending the Candlewood Suites to all who read my blog, my social groups and anyone within earshot.
Eloise can have the Plaza - we have the Candlewood!
I decided that we needed a special night, just the 2 of us... away from OldMan and not having to split my attention between her and caretaking for the Ex.
I will post pics later, but I wanted to share the email I sent to the hotel (where I still AM)
****
I am writing to tell you what a WONDERFUL asset you have to your company; the Burlington, MA Manager now known to me as Meaghan Nestor.
Sitting here drinking my morning coffee, still in the stunning suite, watching my daughter eat her breakfast feeling as if nothing could ever top this one night stay.
On 11 February 2011 around 2p.m. I called the front desk of the hotel to confirm my reservation. After confirming, I explained to the bubbling voice on the other end identified to me as Meaghan (manager) that I was taking my daughter to the hotel for an 'Eloise at the Plaza' memory and if the check-in person could 'ham-it-up a bit' at check-in, my daughter would feel so special.
What came next I did not expect.
Jared greeted us at the front desk full of energy and a welcoming smile. He told us that the room I had booked was not available. I tried to disguise my disappointment thinking that we were booked in to a smaller room. He went on to explain the many ammenities and gave us a list of DVD's available. I just smiled as I took our key and headed towards the room.
Excitement built in the eyes of my 10 year old daughter as we approached the door of the room assigned to us. I handed her the key and told her that whatever it is, we will still make the best of it.
She opened the door and dropped her bag, running in squeeling. We were upgraded to a room with a living room. "Momma, this is even BETTER than the Plaza... thank you, thank you" I admit, I had tears rolling down my face seeing the absolute and pure joy in the eyes of my daughter.
That was not the last surprise of the stay.
Shortly after we got to the room the phone rang and it was Megan appologizing for missing us at check-in and inquired if we would be in the room in about 15 minutes.
A knock on the door revealed a smiling young woman holding a basket of pure delights for my daughter. "I heard there was a VIP staying in this room".
Stunned is the best way to describe how we both felt. I never expected her to go so far above and beyond a mere 'big to do' over her at check-in. I was hoping for a "So glad you are with us Miss, enjoy your stay". A basket designed especially for her, handed to her by the 'most senior person in the building'.
I will be recommending the Candlewood Suites to all who read my blog, my social groups and anyone within earshot.
Eloise can have the Plaza - we have the Candlewood!
